ReturnBear's mission is to perfect the end-to-end-to-end shopping experience to unlock a no-regret eCommerce economy. We are a service that makes eCommerce returns delightful for consumers and more efficient for retailers by reducing complexity. ReturnBear provides an omnichannel reverse logistics network that leverages drop-off points and an optimized mail-in-return process. We drive savings by being closer to our retailer's customer and batch shipping merchandise back to their stores or fulfillment centres, ready to be resold immediately.

We are looking for an exceptional CTO to join the executive leadership team and align business and technology strategy to drive the success of this disruptive startup in the reverse logistics space.

In your role as CTO, you will:

  • Set the technical vision and build the architecture from launch to scale; including defining long-term goals and strategies
  • Define technical requirements and systems architecture with clarity on feasibility, time, cost, and impact
  • Define best practices around coding methodologies, software development, and quality assurance
  • Attract and retain a team of world-class engineers
  • Establish a high performing, one-team engineering culture emphasizing innovation, growth, and development
  • Ensure all internal processes and external services comply with security and privacy regulations
  • Define and implement a consistent and repeatable process for quality assurance across all areas of organization and product build
  • Identify opportunities and challenges in the marketplace, with constant evaluation of technological advancements and innovation to mitigate impediments and drive success
  • Manage external development teams and system integrators

A successful CTO for this venture should have:

  • 10+ years architecting & building products from pre-launch through maturity
  • Startup experience in key engineering leadership positions at high-growth technology companies
  • Experience scaling products, overseeing their build from MVP to mass scale
  • Hands-on skills in one or more object oriented programming languages (Python, Django, ReactJS preferred)
  • Experience with building service based architecture including use of micro services frameworks
  • Strong knowledge of DevOps and cloud infrastructure services (AWS preferred)
  • Very strong analytical and problem-solving skills - including requirements analysis, debugging and risk assessment